Data Security · Mütercem

Your account and documents are protected with industry-standard security measures. For every job, we're transparent about which translation engine your text goes to.

Transparent Data Flow

Mütercem brings together the right translation, OCR and transcription engine for each language family on one platform. When you start a job, only the text or document relevant to that job is sent to the engine's provider (e.g. DeepL, Google, OpenAI, Transkribus), solely to deliver the service you requested. Mütercem does not use your content to train its own models.

Encrypted Communication and Storage

All connections between you and the platform are encrypted with HTTPS/TLS. Sensitive data tied to your account — API keys, OAuth connection details, and the like — is stored encrypted with AES-256 in the database; your password is never stored in plain text.

Why Should You Trust Mütercem?

We Don't Train Our Own Model

Your texts and documents are processed solely to perform the translation, transcription or proofreading you requested — never used by Mütercem to train models.

Transparent Engine Routing

Whichever portal you use, your request goes only to the provider of the engine doing the job — never to an undisclosed third party.

Encrypted Communication

All data in transit is protected with HTTPS/TLS, and sensitive account data is encrypted with AES-256.

Account Security

Your password is stored hashed, your sessions are protected with secure cookies, and account access is regularly audited.

Security and Compliance Protocols

Account and Access Security

Your password is stored hashed; your session cookies are protected with secure (HttpOnly) settings. If your account is blocked, your access is automatically terminated within a short time.

Abuse Protection

The platform is continuously monitored against automated attacks and abuse through IP-based rate limiting and blocking mechanisms.

Transparent Third-Party Use

Mütercem is a translation and transcription platform: each job's request is sent only to the provider of the engine doing that job, solely to deliver the service you asked for. No content is shared for any other purpose or with any undisclosed third party.

Personal Data Protection (KVKK)

Your personal data is processed in accordance with Turkey's Personal Data Protection Law (KVKK, Law No. 6698). If you have questions about how your data is processed, you can contact our support team.

Encrypted Storage

Sensitive data tied to your account — API keys, OAuth tokens, and the like — is protected in the database with AES-256 encryption; these keys are never displayed in plain text, even in the admin panel.

Continuously Monitored Provider Health

The error and availability status of every translation, OCR and AI provider we use is monitored centrally; when an issue is detected, the relevant team is notified immediately.